Ankahee Helpline provides empathetic, nonjudgmental and confidential emotional
support through trained volunteers to those
who are experiencing emotional distress or
thoughts of suicide and self harm.
Anyone, irrespective of your educational or
professional background, who is 18 years or
older can apply. A willingness to listen with
empathy and an open mind is a must!
It is a 7-day-long training program held
Online. Our next training batch starts in
September.
The training is an immersive and interactive
experience to understand concepts of Empathy,
Active Listening, Self harm and Suicidality.
Through various team activities, you will learn
skills required to listen with empathy and ask the
right questions to support someone in emotional
distress.
The cost of the training is INR 2,500/-. These
funds are used to support the day to day
functioning of the helpline. If required, select
candidates may be offered discounts on training
fees on a need basis. Please write to our
training team to check if you are eligible at
ankaheevolunteering@gmail.com.
Yes, upon successful completion of the Training,
you will be accredited with a Certificate of
Completion!
As a volunteer you will be extending
emotional support over phones and/or
emails to those in distress by using your
training. We are a 100% volunteer run
helpline, so there are lots of other exciting
opportunities such as Social Media, Tech
Support, Outreach Programs, Admin and
supporting roles that you can also help with.
If selected, you would need to volunteer for
a minimum of 3 hours per week.
You can fill in the application forms by
clicking here. Alternatively, the forms are
available on our Website and Instagram Bio
(Linktree) or you can write to us at
ankaheevolunteering@gmail.com.
- Applicants will be invited to be a part of a group discussion prior to the training. Candidates who are selected in the Group Discussion will be invited to join the training and pay the fees.
- After training and practice of mock calls, candidates will undergo a selection interview. Only selected candidates can go on to become volunteers.
- After Selection, you will be supported by experienced volunteers to help you confidently handle calls and emails, offering help from the front line. Similarly for all support functions, you will have mentors who will guide you in the respective function.